◦ Terms of service

Terms of Service

Name: True Northwest Group
Address: 534 E Spokane Falls Blvd Ste 300, Spokane, WA, 99202, US
Telephone: (509) 720 - 8889

Last updated · 2026-07-09

1. About these terms

These Terms of Service ("Terms") govern your use of www.truenorthwestgroup.com and any subdomains (the "Site"), published by True Northwest Real Estate Group ("True Northwest Group," "we," "our," or "us"), a real-estate team brokered by Keller Williams Spokane. By accessing the Site you agree to these Terms. If you do not agree, do not use the Site.

2. Brokerage and licensing

True Northwest Group is brokered by Keller Williams Spokane. Each Keller Williams Spokane office is independently owned and operated. Agents on the True Northwest Group team are licensed real-estate professionals in the states they serve. License numbers are published in the site footer and on each agent's profile page.

3. Information is general — not professional advice

Content on the Site — including market reports, neighborhood guides, lake guides, relocation guides, FAQs, and informational articles — is provided for general informational purposes only. It is believed accurate as of publication, but is NOT:

Legal advice. Real estate, title, easement, water-rights, dock-encroachment, and short-term-rental rules vary by parcel, jurisdiction, and tribal authority. Consult a licensed real estate attorney before relying on any specific regulatory claim.
Tax advice. Property tax effective rates, state and federal income tax math, capital gains analysis, and homestead-exemption calculations on the Site are illustrative. Consult a licensed CPA or tax attorney before acting on any tax position.
Financial or mortgage advice. Mortgage rate quotes, payment calculations, and equity comparisons are illustrative and based on third-party data sources. Consult a licensed mortgage professional and your financial advisor for advice on your specific circumstances.
An appraisal. Median sale prices, neighborhood price bands, and "what your equity buys" comparisons reflect aggregated market data, not an appraisal of any specific property. Only a licensed appraiser, in a written appraisal report, can value a particular home.

4. No warranty

The Site and all content are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement. Regulations, tax rates, mortgage rates, school boundaries, dock and shoreline rules, MLS data, and market figures change continuously. We make no warranty that the content is current or error-free.

5. Limitation of liability

To the maximum extent permitted by applicable law, True Northwest Group, its agents, Keller Williams Spokane, and Keller Williams Realty, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost opportunities, arising out of or related to your use of the Site or any reliance on its content. Our total aggregate liability for any direct claims arising out of or related to the Site shall not exceed one hundred U.S. dollars ($100).

6. Third-party links and data

The Site links to third-party websites (county assessors, state agencies, MLS sources, news outlets) for source attribution and reader convenience. We do not control and are not responsible for the content or accuracy of any third-party site. Inclusion of a link is not an endorsement.

7. MLS / IDX data

Active and recently-sold listing data displayed on the Site is provided through Internet Data Exchange (IDX) feeds from the Spokane Association of REALTORS® (SAR), the Coeur d'Alene Regional REALTORS® (CDAR), and other associations with which we participate. Data is provided "as is" by the originating MLS, may not reflect all listings in the market, and is not guaranteed accurate or current. The required attribution and data-display rules of each originating MLS are reproduced where the data appears on the Site.

8. Photography, illustrations, and editorial content

Photographs, maps, and illustrations on the Site are either original to True Northwest Group, licensed from third-party providers, drawn from public-domain or Creative Commons sources, or generated programmatically. Attribution for free-licensed photography is published at /credits. Reproduction of editorial content from this Site without written permission is prohibited except for fair-use purposes under applicable copyright law.

9. Forms and personal information

When you submit information through a contact form, lead capture, or relocation matcher, you consent to True Northwest Group using that information to respond to your inquiry. We handle personal data in accordance with our Privacy Policy. We do not sell personal information to third parties.

10. Text-message (SMS) program

True Northwest Real Estate Group offers optional SMS notifications related to your inquiry — appointment scheduling and reminders, home-value results, and new-listing updates. Consent is collected through a separate, optional checkbox on our forms and is not a condition of purchasing any property or service. Message frequency varies. Message and data rates may apply.

Reply STOP to cancel text messages at any time. Reply HELP for assistance, call (509) 720 - 8889, or email hello@truenorthwestgroup.com. Wireless carriers are not liable for delayed or undelivered messages. How we handle phone numbers and SMS consent is described in our Privacy Policy.

11. Equal Housing Opportunity

True Northwest Group and Keller Williams Spokane comply with the federal Fair Housing Act, the Washington State Law Against Discrimination, the Idaho Human Rights Act, and applicable local fair-housing ordinances. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, familial status, marital status, source of income, or any other class protected under applicable law.

12. Indemnification

You agree to indemnify and hold harmless True Northwest Group, its agents, and Keller Williams Spokane from any claim, loss, or expense (including reasonable attorneys' fees) arising out of your use of the Site, your violation of these Terms, or your violation of any rights of another party.

13. Governing law and venue

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws provisions. Any dispute arising out of or related to these Terms or your use of the Site shall be brought exclusively in the state or federal courts located in Spokane County, Washington, and you consent to the jurisdiction and venue of those courts.

14. Changes to these terms

We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after a revision constitutes acceptance of the updated Terms.

15. Contact

Questions about these Terms can be directed to True Northwest Group at (509) 720 - 8889 or through the contact form. For complaints about discrimination, contact the appropriate state fair-housing agency (WA Human Rights Commission, Idaho Human Rights Commission) or the U.S. Department of Housing and Urban Development.